Terms of service
Effective date: July 8, 2026
IntroductionOverview of the ServiceEligibilityFees and PaymentLicenses; Intellectual Property; Feedback.Third-Party Services and Linked WebsitesCommunicationsProhibited ConductModification of TermsTerm, Termination, and Modification of the ServiceIndemnityDisclaimers; No Warranties by Defiant Health.Limitation of LiabilityDispute Resolution and ArbitrationExceptionsOpt-OutArbitratorCommencing ArbitrationArbitration ProceedingsArbitration ReliefNo Class ActionsModifications; Enforceability.MiscellaneousGeneral TermsGoverning LawPrivacy PolicyContact InformationNotice to California ResidentsNo SupportInternational Use
Introduction
Welcome, and thank you for your interest in Miga, Inc. (d/b/a Defiant Health) (“Defiant Health,” “we,” or “us”) and our website at www.defianthealth.com, along with our related websites and other services provided by us (collectively, the “Service”). These Terms of Service are a legally binding contract between you and Defiant Health regarding your use of the Service. The Service is an informational and marketing website; it does not currently offer, sell, or deliver patient or clinical services, collect personal information through forms, or process transactions.
If you are accessing or using the Service as a clinician or medical professional and you have a separate contract in place with Defiant Health relating to your use of the Service for purposes of engaging or meeting with users on the Service (“Separate Agreement”), that Separate Agreement will control to the extent of any conflict or inconsistency with these Terms (defined below). For the avoidance of doubt, “Service” does not include the receipt or provision of licensed healthcare services to users via the Service (collectively, “Medical Services”). Defiant is affiliated with medical professional corporations and their affiliated medical service providers (the professional corporations collectively, the “Defiant Practices”). Defiant Health provides management, administrative, technology services and other certain non-medical services to the Defiant Practices. The Defiant Practices provide Medical Services (as defined below). Defiant Health’s Medical Terms of Service govern the provision by the Defiant Practices of, and your access to and use of, the Medical Services. Please read the Medical Terms of Service carefully before accessing or using the Medical Services.
ARBITRATION NOTICE. Except for certain kinds of disputes described in Section 14 (Dispute Resolution and Arbitration), you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND DEFIANT HEALTH ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.
If you are accessing or using the Service as a clinician or medical professional and you have a separate contract in place with Defiant Health relating to your use of the Service for purposes of engaging or meeting with users on the Service (“Separate Agreement”), that Separate Agreement will control to the extent of any conflict or inconsistency with these Terms (defined below). For the avoidance of doubt, “Service” does not include the receipt or provision of licensed healthcare services to users via the Service (collectively, “Medical Services”). Defiant is affiliated with medical professional corporations and their affiliated medical service providers (the professional corporations collectively, the “Defiant Practices”). Defiant Health provides management, administrative, technology services and other certain non-medical services to the Defiant Practices. The Defiant Practices provide Medical Services (as defined below). Defiant Health’s Medical Terms of Service govern the provision by the Defiant Practices of, and your access to and use of, the Medical Services. Please read the Medical Terms of Service carefully before accessing or using the Medical Services.
ARBITRATION NOTICE. Except for certain kinds of disputes described in Section 14 (Dispute Resolution and Arbitration), you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND DEFIANT HEALTH ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.
The arbitration is subject to the Federal Arbitration Act and will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms.
Overview of the Service
Defiant Health is a cancer-care company that works with healthcare organizations to accelerate cancer diagnosis and navigation. The Site is an informational and marketing website describing the company and its services and allowing business visitors to contact us. No patient or clinical services are offered or delivered through the Site, and nothing on the Site is medical advice.
Eligibility
You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent that you are at least 18, have not been suspended or removed from the Service, and that your use complies with applicable laws. If you are an entity, the individual accepting these Terms represents that they have authority to bind you.
Fees and Payment
No fees are charged, and no purchases, subscriptions, or payments are processed through the Site. If B2B services are provided, they are invoiced and governed by the applicable client services agreement, not these Terms.
Licenses; Intellectual Property; Feedback
Subject to your compliance with these Terms, Defiant Health grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service. Except as expressly provided, you may not reproduce, distribute, modify, or create derivative works of the Service, or interfere with or circumvent any security feature. The Service and all Materials are owned by Defiant Health or its licensors and protected by intellectual property laws. If you provide Feedback, you grant Defiant Health an unrestricted, perpetual, royalty-free license to use it.
Third-Party Services and Linked Websites
The Service may provide tools to export information to, or contain links to, third-party services not under Defiant Health’s control. Please review the terms and privacy policy of any third-party service before sharing information with it.
Communications
You agree that Defiant Health and those acting on our behalf may call and send you text (SMS) messages at the phone number you provide. These messages may include marketing calls or messages. You may opt out of marketing messages by emailing support@defianthealth.com or replying STOP. We may also send you emails; you may opt out of promotional emails via the unsubscribe link.
Prohibited Conduct
By using the Service, you agree not to: use it for any illegal purpose or in violation of law; violate any third-party right; access the Service through automated means (bots, scrapers, data-mining tools); interfere with security-related features or reverse engineer any portion of the Service; upload viruses or malicious code; collect information about others without consent; or impersonate any person or entity.
Modification of Terms
We may change these Terms from time to time. Revisions are effective immediately, except that for existing users material revisions are effective 30 days after posting or notice unless otherwise stated.
Term, Termination, and Modification of the Service
These Terms are effective when you first access or use the Service and continue until terminated. If you violate these Terms, your authorization terminates automatically. Defiant Health may also terminate or suspend your access at any time, with or without notice. Defiant Health may modify or discontinue all or part of the Service at any time without liability.
Indemnity
To the fullest extent permitted by law, you will defend and indemnify Defiant Health and its affiliates, officers, employees, and agents from any third-party claim and related liability, damages, and expenses arising out of your use or misuse of the Service, your violation of these Terms or applicable law, or your violation of any third-party right.
Disclaimers; No Warranties by Defiant Health.
THE SERVICE AND ALL MATERIALS AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, DEFIANT HEALTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DEFIANT HEALTH WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, AND ITS AGGREGATE LIABILITY IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID IN THE PRIOR 12 MONTHS AND US$100.
Dispute Resolution and Arbitration
Except as described in the Exceptions and Opt-Out provisions, you and Defiant Health agree that disputes will be resolved through binding individual arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You may opt out within 30 days by writing to Miga, Inc. (d/b/a Defiant Health), Attention: Legal Department – Arbitration Opt-Out, 68 Harrison Ave Ste 605 PMB 83344, Boston, MA 02111. YOU AND DEFIANT HEALTH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. The remaining arbitration mechanics (commencing arbitration, proceedings, relief, no class actions, modifications, enforceability) are retained as in the current Terms.
Exceptions
Nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (c) seek injunctive relief in a court of law in aid of arbitration; or (d) file suit in a court of law to address an intellectual property infringement claim.
Opt-Out
You may opt out of this arbitration provision within 30 days after you first agree to these Terms by sending a letter to Miga, Inc. (d/b/a Defiant Health), Attention: Legal Department – Arbitration Opt-Out, 68 Harrison Ave Ste 605 PMB 83344, Boston, MA 02111, specifying your full legal name and a statement that you wish to opt out of arbitration.
Arbitrator
Commencing Arbitration
Before initiating arbitration, a party must first send a written Notice of Arbitration to the other party by certified U.S. Mail or Federal Express (or, if no physical address is available, by email). Defiant Health's address for notice is: Miga, Inc. (d/b/a Defiant Health), 68 Harrison Ave Ste 605 PMB 83344, Boston, MA 02111. The Notice must (a) identify the party making the claim, (b) describe the nature and basis of the claim, and (c) set forth the specific relief sought. The parties will make good-faith efforts to resolve the claim directly; if not resolved within 30 days after the Notice is received, either party may commence arbitration. If you commence arbitration, Defiant Health will reimburse your filing fee unless your claim is for more than US$10,000 or Defiant Health has received 25 or more similar demands, in which case fees are governed by the AAA Rules. If the arbitrator finds the claim or relief frivolous or brought for an improper purpose (as measured by FRCP 11(b)), the payment of fees will be governed by the AAA Rules.
Arbitration Proceedings
Any arbitration hearing will take place in the county and state of your residence unless we agree otherwise or, if the claim is for US$10,000 or less (and does not seek injunctive relief), you may choose whether the arbitration will be conducted:(a) solely on the basis of documents submitted to the arbitrator; (b) through a telephonic or video hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or parish) of your [residence/billing address]. During the arbitration, the amount of any settlement offer made by you or Defiant Health must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based.
Arbitration Relief
Except as provided in Section 14.8 (No Class Actions), the arbitrator can award any relief that would be available if the claims had been brought in a court of competent jurisdiction. If the arbitrator awards you an amount higher than the last written settlement amount offered by Defiant Health before an arbitrator was selected, Defiant Health will pay to you the higher of: (a) the amount awarded by the arbitrator and (b) US$10,000. The arbitrator’s award shall be final and binding on all parties, except (1) for judicial review expressly permitted by law or (2) if the arbitrator’s award includes an award of injunctive relief against a party, in which case that party shall have the right to seek judicial review of the injunctive relief in a court of competent jurisdiction that shall not be bound by the arbitrator’s application or conclusions of law. Judgment on the award may be entered in any court having jurisdiction.
No Class Actions
You and Defiant Health agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding.
Modifications; Enforceability.
If Defiant Health makes a material change to this arbitration provision, you may reject it by written notice within 30 days. If the No Class Actions provision or this entire section is found unenforceable, the exclusive jurisdiction and venue in the Governing Law section will apply.
Miscellaneous
General Terms
These Terms, including the Privacy Policy, constitute the entire agreement between you and Defiant Health regarding your use of the Service.
Governing Law
These Terms are governed by the laws of the State of Massachusetts, and the state and federal courts in Suffolk County, Massachusetts have exclusive jurisdiction for any permitted court proceeding.
Privacy Policy
Contact Information
The Service is offered by Miga, Inc. (d/b/a Defiant Health), located at 68 Harrison Ave Ste 605 PMB 83344 Boston, MA 02111 . You may contact us by sending correspondence to that address or by emailing us at support@defianthealth.com.
Notice to California Residents
If you are a California resident, then under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at +1-800-952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.
No Support
We are under no obligation to provide support for the Service.
International Use
The Service is intended for visitors located within the United States. We operate solely in the United States and make no representation that the Service is appropriate for use outside the U.S.
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